Returns 

If you are not entirely satisfied with your purchase online, we are happy to provide a refund or credit note if the goods are returned to us in original condition and packaging within 7 days.  Please note that delivery fees are non-refundable.

Special Offers

Our online special offers are subject to stock availability while stock lasts. We will notify you if the product is out of stock or sold out.

Payment

Ordering online at My Room is quick, easy and secure. 

We accept Mastercard, Visa, Cheques or direct credit to our bank account -please call us for details. 

You can mail us at:

My Room, 40 Victoria Rd,  Devonport, Auckland  Newzealand  (please write your name and order number on the reverse of your cheque). 

We will dispatch your order once your cheque has been cleared.

Delivery Times

My Room is committed to delivering your goods to you as promptly as possible.  Your order will be dispatched from our Auckland warehouse within 10 working days of receipt of your order. 
If however we are out of stock we will notify you with an estimated delivery time.

Freight Charges

Delivery is only within New Zealand. There will be a delivery charge added to your credit card as follows: 
Auckland local delivery $5.99 - $10.99
 (depending on parcel size & weight)

Rest of North Island $12.00
South Island $15.00 - $25.00  (depending on parcel size & weight)

Rural Delivery add an extra $6.99

Furniture & large orders will incur extra freight, we will advise you of cost before dispatch.

Currency

All prices quoted are in New Zealand Dollars (NZ$) and include GST.

Privacy

Personal information provided to My Room (such as your email address or phone number) is used only for the purpose of fulfilling orders or providing you with information.  We will not sell, trade or knowingly share your details with a third party for commercial use.

From time to time, we may email you with news about special offers, products or services.   You can opt out of receiving such communications from My Room by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Changes to our site


My Room reserves the right to change information or prices on www.myroom.co.nz at any time without prior notification.

Contact Details

My Room
40 Victoria Road
Devonport
Auckland 0624
NZ

Calling from: 

Auckland: 09 446 6276

National: 0800MYROOM (0800697666)

International: +6494466276